Q: How do I order?
A: Simply browse our online menu, add individual meals or meal plans to your shopping cart, and head to the checkout when you’re ready!
Q: When do I need to order by:
A: Weekly cut off is Thursday 10pm for delivery Sunday home delivery and Monday for business addresses.
Q: How often is the menu changed?
A: Variation is the spice of life, so we update our menu every week.
Q: How long do the meals last?
A: meals have an average shelf life of 7-9 days in the fridge. Some meals have a longer shelf life. Always check the Use By date before consumption.
Q: Can I freeze my meals?
A: We recommend consuming your meals fresh while they hold their highest nutritional qualities. However, if your meal has a FREEZE ME logo it can be frozen up to 2 weeks if frozen before the Use By Date.
Q: Do I need to be home to receive the delivery?
A: You don't need to be home to receive your delivery as our meals are delivered in a thermal cooler bag, which can hold a safe temperature for up to 6-8 hours. Your delivery will be left at your front door unless you have advised a specific location in the delivery notes when placing your order.
Q: Can I pick up my order?
A: Yes absolutely! Pick up is available at Flying Fox Café in Maidstone, Address: Suite 9 44-56 Hampstead Road, Maidstone.
Q: I didn't receive exactly what I ordered.
A: Please email us or give us a call if there are any issues with your order, we are more than happy to assist.
Q: How do I recycle my thermal cooler bag & ice pack?
We're always hungry to improve the environment and will pick up your empty thermal cooler bag and ice packs if you leave them out on your next delivery day.